Non-emergency service requests, (that some cities request by dialing 3-1-1), such as: graffiti, non-working traffic lights, noise complaints, parking law enforcement, and potholes. Data should be at granular (per request) level. (More info)

Data Location


The temporal coverage of this dataset begins in April 2015 to correspond with the implementation of new 311 software, and reflects different departments as they were "on-boarded" throughout 2015. Legacy data created prior to the new system is not included in this dataset.

Service requests are submitted via phone call, text/voice message, Twitter or through the City’s 311 website. Each record includes the time, location and type of request made. Personally identifiable information and exact addresses have been omitted.

This data is updated on an hourly basis.

Data Availability

  • Y Openly licensed
  • Y Is the data available for free
  • Y Is the data machine readable
  • Y Is the data provided on a timely and up to date basis
  • Y Available in bulk
  • Y Publicly available
  • Y Is the data available online
  • Y Does the data exist
  • Y Is data in digital form
  • Yes
  • No
  • Unsure
  • No data


Date the data became available   Unknown
Format of data   CSV
Reviewer   Tara Matthews
Submitters   Tara Matthews
Last modified   Wed Mar 23 2016 20:57:52 GMT+0000 (UTC)