Non-emergency service requests, (that some cities request by dialing 3-1-1), such as: graffiti, non-working traffic lights, noise complaints, parking law enforcement, and potholes. Data should be at granular (per request) level. (More info)

Data Location


This dataset includes all requests for service received from the City-Parish 311 Call Center, including requests for service submitted online and through the Red Stick 311 mobile application, dating back to January 1, 2016. Submitter names, phone numbers, and e-mail addresses are redacted for privacy purposes. Data is updated daily from the Public Works Business Office and 311 Call Center.

Phone numbers are redacted to protect the contact information and privacy of citizens by replacing raw digits with XXX-XXX-XXXX. For any questions about this process, please contact

Reviewer comments

Looks good.

Data Availability

  • Y Openly licensed
  • Y Is the data available for free
  • Y Is the data machine readable
  • Y Is the data provided on a timely and up to date basis
  • Y Available in bulk
  • Y Publicly available
  • Y Is the data available online
  • Y Does the data exist
  • Y Is data in digital form
  • Yes
  • No
  • Unsure
  • No data


Date the data became available   Unknown
Format of data   Excel, CSV
Reviewer   Ben Franklin
Submitters   anonymous
Last modified   Fri Feb 24 2017 23:28:59 GMT+0000 (UTC)